Shipping & Return Policy

🚚 Shipping Policy (English – improved)

Free Shipping on All Orders
We are delighted to offer free worldwide shipping on all products. No hidden fees, no sales tax. 🎉

Processing Time

  • Orders are processed within 2–3 business days.

  • Once shipped, you will receive a tracking number by email.

Estimated Delivery Times

  • Saudi Arabia, UAE, Kuwait, Qatar, Oman, Bahrain, Egypt: 8–16 business days

  • United States: 8–14 business days

  • United Kingdom: 10–16 business days

  • Canada: 10–18 business days

  • Europe: 10–14 business days

  • Australia: 10–14 business days

  • Singapore: 6–14 business days

  • Turkey: 14–18 business days

  • Malaysia: 7–20 business days

Note: Delivery times may vary slightly due to customs clearance or seasonal demand.

 

Processing Times

Orders are usually processed within 2–3 business days before being shipped.

Tracking Number

When your items are shipped, you will receive an email notification containing your tracking number.
If you haven’t received a tracking number, or if the tracking link is not working, please contact us at info@myrluna.com and we will assist you immediately.

Unexpected Delays

In some cases, delivery may take longer than the estimated times due to customs clearance or seasonal demand. If your package is delayed, kindly contact us and we will do our best to resolve the issue.

Returns

You may request a return within 14 days from the date you receive your order.
We aim to process all returns within 14 business days; however, in some cases this may take up to 30 business days during peak periods.
For assistance, please contact us at info@myrluna.com.